Accessibility statement

Belmoca NV wants everyone to be able to use www.belmio.com, including people with disabilities or assistive technology. This statement is made under the European Accessibility Act (EAA, Directive (EU) 2019/882, applicable since 28 June 2025) and its Belgian transposition.

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Compliance status

This website is partially compliant with WCAG 2.1 level AA. We are working towards full compliance; the items below do not yet fully comply.

What we do

Every image has alternative text; decorative images are hidden from screen readers.
All functions work with the keyboard, with visible focus and a “skip to content” link.
Text and button contrast meets 4.5:1; information never relies on colour alone.
Forms have labels, text error messages and clear instructions.
Animations (capsule sequence, waves) respect “reduce motion”.
Videos get captions and a transcript page.

Known limitations

Checkout is operated by Shopify; we track their accessibility improvements.
Some older blog images still lack descriptive alt text; we are completing them.

Feedback and contact

Hit a barrier? E-mail contact@belmio.com with the page and your assistive tool; we reply within 10 working days and offer an alternative where needed (e.g. ordering by e-mail or phone).

Enforcement

If you are not satisfied with our answer, you can contact the FPS Economy (Directorate-General Economic Inspection), the competent authority for e-commerce accessibility in Belgium.

This statement was prepared on 30 September 2026 based on a self-assessment and is reviewed yearly.